Find answers to the most common questions about Airtek Network. Can't find what you're looking for? Contact us!
Applying is simple.
Visit our Coverage page and enter your barangay. If your location isn't listed, contact us and we'll be happy to check.
TrueFiber
- Consistent speed 24/7
- The speed you subscribe to is the speed you get
Flex Plan
- Adaptive bandwidth
- Higher maximum speeds at a lower monthly cost
- Speed adjusts depending on the time of day
Flex Plan is more affordable and perfect for light users who don't need full speed during peak hours.
Yes. If our standard plans don't fit your requirements, we can recommend a customized solution for your home, business, or organization.
Yes. We provide internet solutions for businesses, offices, condominiums, and government projects, including customized plans based on your requirements.
Yes. Installation is free.
The only upfront payment is your first month's subscription, which is collected in advance in accordance with our advance payment policy.
No, Airtek Network does not have a lock-in period.
Advance payment confirms your application and allows us to schedule your installation. The payment is applied to your first month's subscription, so you're not paying an additional installation fee.
Most installations are completed within 2–3 days after your advance payment and service confirmation.
We offer several convenient payment methods, including GCash, bank transfer, and over-the-counter payments at our office. Payment details will be provided during your application and are also available on our Facebook page.
Monthly payments are due on the same day of each month based on your service activation date.
You can reach us through any of our official support channels.
Visit our Contact Page for our phone numbers, email address, office location, business hours, and social media accounts.